Server

Server

Location: Central

Company: Lucky Flame Group Limited | Two-And-A-Half Street

About Us:

At Two-And-A-Half Street, we are passionate about crafting memorable experiences for our guests. Through our delicious coffee, exceptional food, and legendary service, we create a welcoming hub for the community. We are a dynamic and energetic team dedicated to quality and excellence.

The Opportunity:

We are looking for a charismatic and organised Captain or an experienced server to lead our front-of-house team and ensure every guest has a seamless experience.

Key Responsibilities:

· Team Leadership: Supervise daily floor operations, including assigning stations and managing break schedules for the serving staff.

· Guest Experience: Greet and seat guests, handle special requests, and resolve any customer complaints professionally and efficiently.

· Service Flow: Ensure smooth communication between the front-of-house and the barista/food preparation areas.

· Training: Assist in training new team members on service standards, menu knowledge, and POS systems.

· Quality Control: Monitor table cleanliness, service speed, and overall presentation to maintain shop standards.

· Administration: Assist with opening/closing procedures, cash handling, and end-of-day reports.

Who You Are:

· Experience: Minimum 1-2 years of experience in a supervisory or captain role within a café, fast-casual restaurant, or bistro.

· Personality: Energetic, approachable, and able to thrive in a fast-paced environment.

· Language: Fluent in Cantonese and English (to communicate with expat customers and English-speaking staff). Mandarin is a plus.

· Problem-Solving: Ability to think on your feet and handle busy rushes calmly.

· Legality: Must have the right to work in Hong Kong (HKID holder or valid working visa).

What We Offer:

· A competitive compensation package.

· A vibrant, fun, and supportive team environment.

· Comprehensive training on our standards and coffee techniques.

· Staff discounts on food and beverages.

· Complimentary meals during shifts and, of course, free coffee!

· 10 annual leave days