Server

Position Summary:

The expected success of our concept is built upon simple principles, consistently executed in unique ways with high energy and an engaging personality. Each Server is responsible for ensuring the successful delivery of the Gibsons Restaurant Group’s philosophy, which is based upon four distinct core beliefs: Hospitality, Quality, Family and Value. The primary goal is not merely to satisfy the customer’s needs, but to overwhelm them with legendary service and quality food.

Essential Duties and Responsibilities:

• Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”!
• Perform dining room set-up, running side work and closing
• Have extensive knowledge of the restaurant’s menu and wine list, including daily
• Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
• Participate in table and dining room clean
• Compute guest checks, operate the POS system and accept
• Accurately report tips for each
• Maintain dining room safety and sanitation
• Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
• Arrive for each shift on time and in full
• Attend all pre-shift meetings ready to “listen and learn” and share
• Avoid leaving work area during peak
• Take breaks only when approved by the General Manager or
• Keep a clean and professional appearance at all
• Must pass general information and departmental
• May perform other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or GED preferred; six months to one year experience serving in a restaurant preferred, or a combination of education and experience.

Skills:

Ability to read and write English; ability to effectively communicate verbally with customers and other staff in fast-paced environment; ability to do basic math; ability to follow instructions and procedures; must be of legal age to serve alcohol; must have strong customer service skills and be able to maintain poise and positive personality when under pressure.