Sheraton Grand Rapids Airport
Server
Skills
2 months ago
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Important information
Contract type:
Part time
Salary:
From $29,120 / year
Location:
Grand Rapids, MI, USA
Work mode:
Onsite
Published on:
19 August 2026
What they need
Overview
Join our dynamic team as a Server and become a vital part of delivering exceptional dining experiences! In this lively role, you’ll be the friendly face that welcomes guests, takes orders, and ensures every guest leaves satisfied and eager to return. Your energy, attentiveness, and culinary knowledge will help create memorable moments for our guests. This paid position offers an exciting opportunity to develop your hospitality skills while working in a vibrant, fast-paced environment.
Duties
- Greet guests warmly and provide attentive, personalized service throughout their visit
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS
- Process sales transactions efficiently, including cash handling and credit card payments
- Upsell menu items, including wines, spirits, cocktails, and specialty dishes to enhance guest experience
- Serve food and beverages promptly while maintaining high standards of presentation and sanitation
- Assist with food safety practices, food handling, and sanitation protocols to ensure compliance with health regulations
- Collaborate with kitchen staff to coordinate timely food preparation and delivery, including food prep and bussing duties
- Use OpenTable or similar reservation systems for guest seating management and table turnover
- Provide excellent guest relations by addressing questions, resolving issues promptly, and ensuring overall satisfaction
- Support beverage service including spirits experience, wine knowledge, drink service, and cocktail preparation
Requirements
- Previous food service or restaurant experience preferred; fine dining experience is a plus
- Familiarity with POS systems such as Aloha POS or Micros POS or TOAST; experience with POS processing is essential
- Strong customer service skills with a friendly, energetic attitude
- Ability to manage time effectively in a fast-paced environment with multiple tables or sections
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Basic math skills for processing sales transactions accurately
- Experience with wine knowledge, spirits, cocktail mixing, and beverage service preferred
- Excellent communication skills; ability to upsell menu items confidently
- Flexibility to work evenings, weekends, and holidays as needed in a hospitality setting
Join us to elevate the guest experience through exceptional service! We’re dedicated to supporting your growth in the food industry by providing a lively work environment where your enthusiasm makes a difference. This is more than just a job — it’s an opportunity to thrive in the vibrant world of hospitality!
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
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