Server

Overview

Join our dynamic team as a Server and become the heart of an energetic, guest-focused dining experience! In this role, you’ll deliver exceptional service by engaging with guests, taking orders accurately, and ensuring their visit is memorable from start to finish. Your enthusiasm and attention to detail will help create a lively atmosphere where guests feel welcomed and valued.

Position Summary

The Server provides knowledgeable, attentive, efficient table service and is responsible for guiding guests through the menu, accurately entering orders, monitoring the dining experience, processing payment, and maintaining service standards established by The Maren Co.

Essential Functions & Responsibilities

• Greet assigned tables promptly, explain the menu and specials, answer questions, make appropriate recommendations, and create a welcoming experience without pressuring guests.
• Accurately record and enter food and beverage orders, modifiers, coursing, seat positions, allergy alerts, and special requests using the POS system.
• Follow alcohol-service and age-verification procedures; immediately involve management when a guest may be intoxicated, underage, disruptive, or unsafe.
• Maintain table awareness through beverage refills, clearing, resetting, marking, course pacing, check-backs, and timely communication with kitchen/bar teams.
• Use approved allergy procedures; never guess about ingredients or promise that an item is allergen-free when not authorized to do so.
• Process cash and electronic payments accurately; follow procedures for checks, discounts, comps, split payments, gift cards, and closing paperwork.
• Complete opening, running, and closing side work; maintain station cleanliness and assist teammates with food running, resetting, and guest needs.
• Report guest complaints, injuries, spills, walkouts, payment disputes, harassment, discrimination, or security concerns to a manager promptly.

Qualifications & Requirements

• Prior full-service serving experience preferred; strong hospitality candidates may be trained.
• Menu knowledge, salesmanship, memory, organization, POS proficiency, and ability to manage multiple tables and priorities.
• Responsible beverage service and food-handler/allergen credentials as required by law or company policy.
• Ability to work nights, weekends, holidays, and high-volume shifts.

Physical Demands & Work Environment

• Stand/walk for most of the shift; frequent reaching, bending, tray carrying, and movement in tight spaces.
• Frequently carry trays, plates, glassware, and supplies up to approximately 25 pounds; use team assistance for heavier items.
• Exposure to hot plates, broken glass, spills, alcohol, stairs, crowds, and changing indoor/outdoor conditions.

Schedule Expectations

• Schedule is based on business needs and may include early mornings, evenings, late nights, weekends, holidays, special events, meetings, and required training. No minimum or guaranteed number of hours is created by this description.

Legal / Compliance Requirements

• This is a non-exempt role and all hours worked must be accurately recorded; off-the-clock work is prohibited.
• Tip credit, tip pooling, tip distribution, service charges, and credit-card tip practices must comply with applicable federal/state/local law and written company policy.
• Employees retain their tips except as part of a lawful tip-pooling arrangement; managers/supervisors may not take employees' tips.
• Must meet any minimum age or certification requirement applicable to serving alcohol in the jurisdiction.

Equal Opportunity / Accommodation: The Maren Co. is committed to equal employment opportunity and a workplace free from unlawful discrimination, harassment, and retaliation. Qualified individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Employment Statement: Where permitted by applicable law, employment is at will. This job description is not a contract and does not guarantee hours, schedule, compensation, duties, or continued employment. Duties may be modified and other reasonable duties may be assigned based on business needs.

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person