Daly Seven Hotels
Server
Skills
2 months ago
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Important information
Contract type:
Permanent, Part time
Location:
Morrisville, NC, USA
Work mode:
Onsite
Published on:
25 August 2026
What they need
As a Server at Daly Seven, you are the face of our dining room, setting the stage for a memorable meal from the moment guests sit down. You connect our guests to exceptional dining experiences through attentive service, menu expertise, and genuine warmth. Given the fast-paced, guest-focused nature of our business, you demonstrate a deep commitment to our team and property by being a reliable, customer-driven professional who ensures every guest leaves delighted.
What You’ll Do
Craft the Experience
- Warmly greet guests, present menus, and guide them through food and beverage options with tailored recommendations.
- Take orders accurately, accommodate special dietary needs or allergies, and relay details clearly to the kitchen team.
- Serve food and beverages promptly while maintaining table side etiquette and pacing meals to the guest's preference.
- Perform proactive table maintenance, including refilling drinks, clearing plates, and checking in to ensure total satisfaction.
- Maintain a clean, organized, and inviting dining environment throughout the shift.
Drive Revenue & Operations
- Enter orders into the POS system accurately, process payments, and manage cash transactions responsibly.
- Actively boost check averages by suggesting appetizers, specialty beverages, desserts, and menu add-ons.
- Assist with dining room setup, side work, roll-ups, and station restocking before and after service shifts.
- Complete daily shift sales reconciliation, manage cash floats, and turn in accurate shift paperwork.
- Promote hotel amenities, breakfast programs, and loyalty benefits during guest interactions.
Maintain Quality & Compliance
- Strictly enforce state alcohol service laws by verifying guest age and serving responsibly.
- Follow all health department regulations, food safety protocols, and cleanliness standards.
- Keep service areas, side stations, condiment carts, and dining tables fully sanitized.
- Promptly address and report any guest concerns, broken equipment, or safety hazards to management.
- Execute opening, mid-shift, and closing restaurant checklists completely and consistently.
Qualifications
- Minimum 1 year of serving experience, preferably in a hotel restaurant, high-volume dining, or customer service environment.
- Solid understanding of POS systems, basic math for processing bills, and accurate cash handling.
- General knowledge of food safety principles, tray-carrying techniques, and table layout standards.
- Basic understanding of beer, wine, and cocktail options to guide guest selections.
- TIPS and ServSafe certification preferred.
- Must meet state minimum age requirements for serving food and alcohol.
- Strong physical stamina, including the ability to stand/walk for extended shifts, balance heavy trays, and lift up to 30 lbs.
Schedule
- Ability to work a schedule that includes mornings, nights, weekends, and holidays.
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