Server

Server – Picco

Servers are responsible for creating an exceptional guest experience through genuine hospitality, attentive service, and a positive attitude. Servers are the face of Picco, building connections with guests while providing knowledgeable, efficient, and memorable service from the moment guests are welcomed until they leave.

Key Responsibilities

• Demonstrate hospitality in every interaction with guests, staff, and anyone entering the restaurant.

• Create a welcoming and positive experience for every guest.

• Greet guests promptly, warmly, and professionally.

• Provide knowledgeable recommendations on menu items, beverages, and daily features.

• Take accurate food and beverage orders while anticipating guests’ needs.

• Deliver food and drinks efficiently while maintaining presentation and quality standards.

• Check in with guests throughout their visit to ensure satisfaction and address needs proactively.

• Communicate clearly with the kitchen, bar, hosts, and management to ensure smooth service.

• Maintain a clean, organized, and prepared section throughout the shift.

• Complete side work, opening, and closing duties according to Picco standards.

• Process payments accurately and responsibly while following cash-handling procedures.

• Handle guest concerns with professionalism and involve leadership when additional support is needed.

• Support teammates by running food, clearing tables, resetting sections, and assisting wherever needed.

• Maintain knowledge of menu items, ingredients, promotions, and restaurant procedures.

• Follow all service, safety, and sanitation standards.

• Contribute to a positive team environment through communication, respect, and accountability.

Skills & Knowledge

• Strong hospitality and guest service skills

• Excellent communication and teamwork abilities

• Knowledge of menu items, beverages, and service standards

• Ability to multitask in a fast-paced environment

• Strong attention to detail and accuracy

• Positive attitude and willingness to support the team

• Ability to handle guest concerns professionally

• Basic cash-handling and POS system knowledge

  Benefits & Perks

  Eligible employees enjoy a variety of benefits including:

  • Medical insurance

  • Retirement savings plan

  • One complimentary meal per shift worked

  • 25% employee discount for you and up to three guests (food only)

  • Flexible scheduling

  • Supportive, team-oriented work environment

  Eligibility requirements apply to certain benefits

At Picco’s, every team member plays an important role in creating a welcoming atmosphere and memorable guest experience. We are looking for dependable, positive individuals who take pride in their work, enjoy working as part of a team, and are committed to providing outstanding hospitality every day.