Server

Job Title: Server

Department: Front of House
Reports To: General Manager / Floor Manager
FLSA Status: Non-Exempt (Hourly + Tips)

Position Summary

The Server is responsible for providing exceptional food and beverage service to guests in a full-service restaurant environment. This role requires strong knowledge of the menu, attention to detail, and the ability to create a welcoming, attentive, and memorable dining experience. Servers serve as ambassadors of the restaurant’s standards, ensuring guests receive professional, efficient, and courteous service at all times.

Essential Duties and Responsibilities

Guest Service

• Greet guests promptly and warmly within established service standards
• Present menus, explain specials, and answer questions regarding food, beverages, and preparation methods
• Provide knowledgeable recommendations, including wine, cocktails, and menu pairings
• Accurately take and enter food and beverage orders into the POS system
• Deliver food and beverages promptly and ensure accuracy
• Monitor tables and anticipate guest needs throughout the dining experience
• Handle guest concerns professionally and escalate to management when necessary
• Present checks, process payments, and return change or receipts accurately
• Thank guests sincerely and invite them to return

Operational Responsibilities

• Prepare assigned stations, including side work, before service
• Maintain cleanliness and organization of dining room, service stations, and work areas
• Follow proper food safety, sanitation, and alcohol service standards
• Communicate clearly with kitchen staff and management regarding orders, timing, and special requests
• Assist with running food, bussing tables, and supporting team members as needed
• Complete opening, running, and closing side work duties

Sales & Service Standards

• Promote menu items, specials, and featured beverages to enhance the guest experience and drive sales
• Maintain thorough knowledge of menu ingredients, preparation methods, allergens, and availability
• Uphold the restaurant’s service standards and brand image at all times

Qualifications

• Previous restaurant server experience preferred (full-service experience strongly preferred)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment while maintaining professionalism
• Strong attention to detail and organizational skills
• Basic math skills and ability to handle cash and POS transactions accurately
• Ability to work flexible hours, including evenings, weekends, and holidays
• Responsible alcohol service certification (if required by state or employer)

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry trays weighing up to 30 pounds
• Ability to bend, reach, and maneuver safely throughout the restaurant

Work Environment

• Fast-paced, high-energy restaurant setting
• Frequent interaction with guests, staff, and management
• Exposure to hot surfaces, sharp objects, and busy dining areas

Key Competencies

• Guest-focused mindset
• Professional appearance and demeanor
• Teamwork and collaboration
• Reliability and punctuality
• Sales awareness and initiative

Pay: $5.50 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Employee discount
• Food provided

Work Location: In person