Ilforno Restobar & Lounge
Server
1 month ago
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Important information
Contract type:
Permanent
Location:
Welland, ON, Canada
Work mode:
Onsite
Published on:
10 September 2026
What they need
JOB SUMMARY
We are seeking a professional, friendly, and service-driven Server to join our team. This role is crucial in creating a welcoming atmosphere and ensuring guests enjoy an exceptional dining experience. The Server will handle guest interactions, order-taking, food and beverage service, and support hosting, food-running, and kitchen assistance during peak times.
Key Responsibilities
- Greet guests warmly, manage seating arrangements and waitlists, present menus, and provide knowledgeable recommendations.
- Verify valid identification for guests appearing underage before serving alcoholic beverages.
- Accurately take food and beverage orders, enter them into the POS system, and deliver items promptly and professionally.
- Clear, clean, and reset tables in a timely manner; maintain cleanliness throughout all dining and service areas.
- Assist with food running from the kitchen, confirm order accuracy, and support fellow team members during peak hours.
- Collaborate with kitchen staff when needed during busy service periods, helping with light tasks to maintain service flow.
- Process guest payments with accuracy and ensure guest satisfaction throughout the dining experience.
Qualifications
- Previous restaurant or customer service experience is required.
- Bartending knowledge and experience is an asset.
- Smart Serve certification is mandatory.
- First Aid/CPR certification is required.
- Valid Food Handler Certificate is considered an asset.
- Professional reference is required.
- Police clearance is required.
- Strong communication, multitasking, and interpersonal skills.
- Professional and calm demeanor in high-pressure environments.
- Physically able to stand for extended periods and lift up to 55 lbs.
Job Type: Full-time
Pay: $17.60-$21.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person
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