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Server

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Onsite

Server

Cascade Roadhouse

Server

1 month ago

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Important information


Contract type:

Permanent, Part time

Location:

Grand Rapids, MI, USA

Work mode:

Onsite

Published on:

11 September 2026

What they need


Overview
We are seeking enthusiastic and dedicated Servers to join our dynamic team in a fast-paced dining environment. As a Server, you will play a crucial role in providing exceptional customer service, ensuring that guests have a memorable dining experience. Your responsibilities will include taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere. Ideal candidates will possess strong communication skills, a passion for hospitality, and the ability to work effectively in a team.

Duties

  • Greet and seat guests promptly with a warm and friendly demeanor.
  • Take accurate food and beverage orders using Aloha POS.
  • Provide recommendations on menu items and upsell specials to enhance guest experience.
  • Ensure timely delivery of food and beverages to tables while maintaining high standards of presentation.
  • Monitor guest satisfaction throughout their dining experience, addressing any concerns promptly.
  • Collaborate with kitchen staff to ensure accurate food preparation and adherence to food safety standards.
  • Maintain cleanliness of the dining area, including bussing tables and ensuring proper sanitation practices are followed.
  • Handle cash transactions accurately, including processing payments and providing change as needed.
  • Assist in training new staff members on service protocols and restaurant procedures.

Requirements

  • Previous experience in food service or restaurant settings is preferred, with fine dining experience being a plus.
  • Familiarity with Aloha POS systems is advantageous.
  • Strong time management skills with the ability to multitask effectively in a busy environment.
  • Excellent customer service skills with a focus on guest relations and satisfaction.
  • Basic math skills for handling cash transactions and processing payments accurately.
  • Knowledge of food handling practices, sanitation standards, and food safety regulations.
  • Culinary experience or kitchen experience is beneficial but not mandatory.
  • Ability to work evenings, weekends, and holidays as required by the restaurant's schedule. Join our team today and be part of an exciting culinary journey where your contributions make a difference!

Job Types: Full-time, Part-time

Benefits:

  • Employee discount
  • Flexible schedule

Application Question(s):

  • What are your available working days/times?

Work Location: In person

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