Cascade Roadhouse
Server
1 month ago
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Important information
Contract type:
Permanent, Part time
Location:
Grand Rapids, MI, USA
Work mode:
Onsite
Published on:
11 September 2026
What they need
Overview
We are seeking enthusiastic and dedicated Servers to join our dynamic team in a fast-paced dining environment. As a Server, you will play a crucial role in providing exceptional customer service, ensuring that guests have a memorable dining experience. Your responsibilities will include taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere. Ideal candidates will possess strong communication skills, a passion for hospitality, and the ability to work effectively in a team.
Duties
- Greet and seat guests promptly with a warm and friendly demeanor.
- Take accurate food and beverage orders using Aloha POS.
- Provide recommendations on menu items and upsell specials to enhance guest experience.
- Ensure timely delivery of food and beverages to tables while maintaining high standards of presentation.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns promptly.
- Collaborate with kitchen staff to ensure accurate food preparation and adherence to food safety standards.
- Maintain cleanliness of the dining area, including bussing tables and ensuring proper sanitation practices are followed.
- Handle cash transactions accurately, including processing payments and providing change as needed.
- Assist in training new staff members on service protocols and restaurant procedures.
Requirements
- Previous experience in food service or restaurant settings is preferred, with fine dining experience being a plus.
- Familiarity with Aloha POS systems is advantageous.
- Strong time management skills with the ability to multitask effectively in a busy environment.
- Excellent customer service skills with a focus on guest relations and satisfaction.
- Basic math skills for handling cash transactions and processing payments accurately.
- Knowledge of food handling practices, sanitation standards, and food safety regulations.
- Culinary experience or kitchen experience is beneficial but not mandatory.
- Ability to work evenings, weekends, and holidays as required by the restaurant's schedule. Join our team today and be part of an exciting culinary journey where your contributions make a difference!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- What are your available working days/times?
Work Location: In person
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