Server

Job summary:

We are looking for an enthusiastic server to join our waitstaff crew to provide an excellent guest dining experience.

Responsibilities:

• Welcome guests with a friendly demeanor.

• Assist in seating guests and provide them with menus when a host/ess isn’t available.

• Provide water, drinks, food, etc.

• Communicate any specials or promotions.

• Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.

• Take accurate food and beverage orders from guests and enter them into the POS system.

• Make recommendations based on guests' preferences and dietary restrictions.

• Answer any questions regarding the menu, including allergies or special requests.

• Coordinate with the kitchen/bar staff to ensure orders are prepared and delivered on time and together.

• Serve food and beverages promptly and efficiently, ensuring accuracy, consistency and proper presentation with proper timing/coursing so the entire table is served within a reasonable time frame.

• Check on guests during their visit to ensure satisfaction and address requests/concerns.

• Refill drinks, pre-buss, and reset tables to maintain a clean and organized dining area.

• Work in conjunction with support staff (bussers/runners), when scheduled, to provide a seamless dining experience for the patron.

• Provide attentive and personalized service, anticipating guests' needs.

• Handle guest complaints or concerns professionally and bring issues to management when necessary.

• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.

• Present bills to guests and handle payment transactions accurately and quickly.

• Communicate effectively with team members to facilitate a positive working environment.

• Assist colleagues during busy periods or when needed.

• Participate in pre-shift meetings and training sessions as required.

• Previous experience (2+ years) in a restaurant or customer service role is preferred.

• Applicants must be 18+ due to gaming/gambling industry involved.

• Excellent communication and interpersonal skills.

• Positive attitude, enjoyment of hospitality industry.

• Ability to work in a fast-paced environment while maintaining composure.

• Strong multitasking and time management abilities.

• Attention to detail, ensuring accurate order-taking and payment processing.

• Previous POS experience preferred (Toast)

• Knowledge of food and beverage menus, including dietary restrictions and allergies.

• Basic math skills for handling payments and calculating tips.

• Flexibility to work in shifts, including days, evenings, weekends, and holidays.

• Physical stamina to stand, walk, and carry trays for extended periods.

• Ability to lift 25-50 lbs. at times.

• Ability to pass a corporate background check.

• Ability to obtain required licensing.

• Due to State licensing regulations applicants must be at least 18 years of age.