Server

SERVER — AVESTRUZ TOLEDO

Guide the experience. Connect the table. Make every visit count.

Location: Toledo, Ohio
Employment: Full-Time or Part-Time
Pay: Starting at $6.85/hour + tips
Schedule: Flexible; evenings, weekends & holidays
Reports To: FOH Manager / Management
Start Date: Based on availability

ABOUT AVESTRUZ

Avestruz Toledo is creating more than a restaurant—we are creating a bold Mexican tapas experience built around shareable food, crafted cocktails, genuine hospitality, energy, consistency, and connection.

Every team member helps shape the guest experience, from the first welcome to the final plate, drink, and goodbye.

We are looking for servers who understand that hospitality is more than taking an order. It is guiding the experience.

THE ROLE

As a Server at Avestruz Toledo, you will guide guests through our Mexican tapas and tequila experience with confidence, warmth, and genuine care.

Because our menu is designed for sharing, you will help guests understand what to order, how much to order, and how to pace their meal. You will coordinate with the kitchen, bar, hosts, and support team to create a seamless experience from beginning to end.

You are part salesperson, part storyteller, part problem-solver—and always a hospitality professional.

WHAT YOU'LL DO

• Welcome guests promptly and create a warm, confident first impression.
• Introduce guests to the Avestruz Mexican tapas concept and guide them through the menu.
• Explain ingredients, preparation methods, portion sizes, sharing options, and beverage pairings.
• Recommend dishes and drinks based on guest preferences, party size, dietary needs, and occasion.
• Guide guests on ordering quantity and pacing so the table receives food at the right time.
• Accurately enter food and beverage orders into the POS system.
• Communicate allergies, dietary restrictions, modifications, and special requests clearly to the kitchen and management.
• Maintain awareness of the table throughout the experience without hovering.
• Coordinate timing between the kitchen, bar, and dining room.
• Deliver food and beverages accurately and with proper presentation.
• Check back with purpose, anticipate guest needs, refill beverages, and clear and reset as appropriate.
• Demonstrate strong knowledge of our food, cocktails, tequila, and other beverage offerings.
• Process payments accurately and follow all cash, credit-card, discount, comp, and checkout procedures.
• Address guest concerns promptly and involve management when appropriate.
• Participate in service recovery and help turn problems into positive guest experiences.
• Complete assigned opening, closing, cleaning, stocking, and side-work duties.
• Maintain a clean, organized, polished, and guest-ready dining room.
• Support teammates during high-volume service and contribute to a positive team environment.
• Follow responsible alcohol-service practices and all applicable identification requirements.
• Represent Avestruz with professionalism, positive energy, product knowledge, and genuine hospitality.

WHAT WE'RE LOOKING FOR

You may be a great fit if you:

• Have restaurant, serving, bartending, hospitality, or customer-service experience—or demonstrate strong potential as an entry-level candidate.
• Enjoy talking with people and making guests feel welcome.
• Can confidently learn and explain a detailed food and beverage menu.
• Are comfortable making recommendations rather than simply taking orders.
• Have strong communication, listening, organization, and multitasking skills.
• Can manage multiple tables while maintaining accuracy and attention to detail.
• Have basic math skills and are comfortable learning a POS system.
• Work well with cooks, bartenders, hosts, support staff, and management.
• Stay calm, focused, and positive during busy service.
• Take ownership of mistakes and work quickly to resolve them.
• Are dependable and understand the importance of showing up prepared and on time.
• Meet all applicable Ohio requirements for serving alcoholic beverages.
• Have food-handler and alcohol-service certifications, or are willing to obtain them as required.

WHO SUCCEEDS AT AVESTRUZ?

The best servers don't simply take orders.

They read the table.

They know when a guest wants recommendations, when a table needs another moment, when dishes should be paced differently, and when a manager needs to step in.

They can tell the story behind the menu without making the experience feel like a sales pitch.

They stay composed when the room gets busy, communicate with their teammates, and understand that the details matter.

If you are curious, confident, calm, accountable, energetic, and genuinely enjoy hospitality, we'd like to meet you.

PHYSICAL & SCHEDULE REQUIREMENTS

• Ability to stand and walk for extended periods during a shift.
• Ability to carry trays and service items weighing up to approximately 30 pounds.
• Ability to bend, reach, lift, and move safely throughout a busy restaurant environment.
• Availability for evenings, weekends, holidays, opening and closing shifts, and special events based on business needs.
• Reasonable accommodations may be made for qualified individuals.

COMPENSATION

Starting wage: $6.85/hour + tips.

Actual earnings will vary based on guest volume, individual performance, hours worked, and tips received.

WHY JOIN AVESTRUZ?

Joining Avestruz Toledo means being part of the team helping establish the culture and standards of a new restaurant.

You'll have the opportunity to help create:

• A memorable guest experience
• Strong service standards
• A culture of teamwork and accountability
• Knowledge-driven food and beverage service
• A restaurant guests want to return to

We are not simply looking for people who want their next restaurant job. We want people who want to help build something.

HOW TO APPLY

Please submit a resume or a brief summary of your restaurant, hospitality, or customer-service experience, along with your availability.

We are interested in people—not just résumés. If you have limited restaurant experience but believe you have the personality, work ethic, and hospitality mindset to succeed at Avestruz, we encourage you to apply.

Avestruz Toledo is an equal opportunity employer. Employment decisions are made without regard to legally protected status.

Work Location: In person

Pay: From $6.85 per hour

Expected hours: 20.0 – 40.0 per week

Work Location: In person