Hard Rock International
Server
8 days ago
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Important information
Contract type:
Permanent
Salary:
$47,840 – $58,240 / year
Location:
Philadelphia, PA, USA
Work mode:
Onsite
Published on:
13 October 2026
What they need
Hard Rock Cafe is seeking a friendly, dependable, and customer-focused Restaurant Server to provide attentive service and create a welcoming dining experience for guests. This role involves greeting customers, explaining menu options, taking food and beverage orders, delivering orders accurately, and coordinating with kitchen and front-of-house team members. The ideal candidate is professional, organized, and comfortable working in a fast-paced restaurant environment.
Key Responsibilities
- Welcome guests and provide friendly, attentive, and professional service.
- Present menus and answer questions about food, beverages, and menu options.
- Take food and beverage orders accurately and enter them into the POS system.
- Communicate special requests and dietary concerns clearly to kitchen staff.
- Deliver food and beverages promptly and verify order accuracy.
- Check on guests throughout their dining experience and respond to requests.
- Process payments and provide receipts according to restaurant procedures.
- Maintain clean, organized, and properly stocked tables and service stations.
- Assist with table setup, clearing, and resetting between guests.
- Coordinate with hosts, bartenders, kitchen staff, and other servers.
- Address routine guest concerns professionally and notify a supervisor when needed.
- Follow food-safety, sanitation, and restaurant service standards.
- Support opening, closing, and other daily restaurant duties as assigned.
Qualifications
- Previous restaurant, server, hospitality, or customer-service experience is helpful.
- Friendly, courteous, and professional communication style.
- Strong teamwork and interpersonal skills.
- Reliable, punctual, and responsible.
- Good attention to detail and order accuracy.
- Able to manage multiple tables and guest requests efficiently.
- Comfortable working in a busy, fast-paced restaurant.
- Willingness to learn menu items, POS procedures, and service standards.
- Ability to work cooperatively with the restaurant team.
- Must meet applicable local requirements for serving alcoholic beverages, if the role includes alcohol service.
Benefits
- On-the-job training and support.
- Flexible scheduling may be available.
- Employee meal discounts or restaurant perks may be available.
- Opportunities to develop restaurant and customer-service skills.
- Supportive and team-oriented work environment.
- Additional benefits may vary by position and location.
About the Company
Hard Rock Cafe combines dining, music, and entertainment in a guest-focused restaurant environment. Restaurant team members work together to provide attentive hospitality, maintain service standards, and create an enjoyable experience for guests.
Pay: $23.00 - $28.00 per hour
Expected hours: 33.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Work Location: In person
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