Server

Servers are expected to:

• Greet customers, and maintain a friendly demeanor throughout their experience.
• Accurately take food and beverage orders, correctly using the ordering system.
• Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
• Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
• Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
• Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
• Respond quickly to issues customers have, getting management involved if necessary.
• Collect payment from customers accurately and honestly.
• Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas.
• Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
• Know and follow applicable food service safety regulations and best practices.
• Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
• Be willing to work flexible hours that may include weekends and holidays.

Summary

As a Server, you will be essential in delivering outstanding customer service and enhancing the dining experience for our guests. Reporting to the Restaurant Manager, your responsibilities will include taking orders, serving food, and ensuring compliance with food safety standards. Utilizing your core skills in POS systems and food handling, along with premium skills in time management and sales, you will effectively promote menu items. Your relevant experience in food preparation and guest services will further support our mission to provide a memorable dining experience in a vibrant restaurant atmosphere.

Qualifications

• Proven experience in food service and restaurant environments
• Strong customer service skills with a focus on guest satisfaction
• Proficiency in POS systems, including Aloha and Micros
• Knowledge of food safety and handling practices
• Ability to manage time effectively in a fast-paced setting
• Experience in fine dining and culinary preparation is a plus
• Basic math skills for handling transactions and cash register duties

Job Types: Full-time, Part-time

Pay: $37,758.02 - $45,472.02 per year

Benefits:

• Employee discount

Work Location: In person