Server

Description:

Job Summary

Provides food and beverage service to club members and guests.

Job Tasks (Duties)

1. Sets up side station and performs assigned side work

2. Provides immediate attention to all members/guests upon seating

3. Distributes menus when needed

4. Greets members at table and fills glasses with ice water while guests decide upon order; answers questions and suggests menu items

5. Takes members’/guests’ orders

6. Turns orders into kitchen; tells cooks about any special cooking instructions

7. Assembles food on tray; procures items from each station as necessary

8. Serves meal; places dishes by courses in front of each person; serves from left of the person

9. Checks back to ensure member/guest satisfaction; replenishes water and butter as necessary

10. Removes soiled dishes

11. Suggests and serves dessert, coffee, and after dinner drinks

12. Verifies accuracy of prices, items, quantity, and all other charges on checks

13. Presents the bill

14. Handles all chits as applicable from guests’ and members’ charges as prescribed by standard operating procedures

15. Keeps tables, dining room and bus station clean and tidy

16. Advises supervisor of any complaints as soon as they occur

17. Performs clean-up and closing duties as assigned by manager

18. Attends pre-meal meetings

19. Sets up and breaks down dining rooms as instructed

Reports to

Food and Beverage Director

Requirements:

Physical Requirements

Must be able to stand for long periods of time, walk, lift heavy objects, and maintain stability under extreme heat. Must be able to communicate with supervisors, coworkers, and members and understand verbal and written instructions.