Server

30hop Restaurant & Bar in Ankeny, IA is looking for Servers to join our front of house team!

We're looking for outgoing, dependable individuals who enjoy connecting with Guests and providing excellent service in a fast-paced restaurant environment. As a Server at 30hop, you'll help create a welcoming dining experience by assisting Guests with menu selections, delivering attentive service, and making sure every visit is enjoyable. You'll work alongside our front of house, bar, and kitchen teams to keep service running smoothly and create an experience that brings Guests back.

30hop is a full-service American restaurant and bar with locations across Iowa, Kansas, Missouri, and Nebraska. We’re known for great food, craft beer, and a fun, welcoming atmosphere. Our teams are at the heart of what we do and help create a great experience for our Guests every day.

Fully trained Servers earn $4.35 per hour plus tips, with tip payouts distributed the following morning. Schedule

• Full-time and part-time opportunities available
• Monday, Tuesday, Saturday, and Sunday availability required

Full-Time Benefits (Available to employees averaging 30+ hours per week)

• Paid Time Off starting at 2 weeks annually, increasing with tenure
• Medical insurance with 30hop Group covering 50% of the premium
• Dental and vision coverage options
• 401(k) plan with discretionary employer match for eligible employees

Benefits For All Team Members

• 25% dining discount for you and up to seven guests
• Employee Assistance Program offering six counseling sessions per issue, per year
• 25% discount at more than 25 Craft Concepts restaurants throughout Iowa, Omaha, Kansas City, and Missouri for you and one guest (Sunday-Thursday)
• Employee appreciation events and celebrations

Responsibilities

• Greet and seat guests promptly, providing menus and offering a warm welcome.
• Present menu items and daily specials, providing recommendations as needed.
• Take accurate food and drink orders and enter them into the point-of-sale system.
• Serve food and beverages to guests in a timely and courteous manner.
• Anticipate guest needs and ensure a high level of service throughout their dining experience.
• Handle guest inquiries and complaints with professionalism and ensure issues are resolved promptly.
• Ensuring that tables, chairs, and dining areas are clean and well-organized. Assisting with resetting tables for the next guests.
• Process payments, provide accurate bills, and manage the checkout process efficiently.
• Complete assigned opening and closing duties, including sidework, cleaning, and stocking.
• Complying with health and safety regulations, including proper food handling, hygiene, and sanitation procedures.
• Juggling the responsibilities of serving multiple tables at once, ensuring all guests are attended to without long waits.
• Assisting other servers, host, bar, or kitchen staff during busy shifts to ensure smooth operations.
• Other duties as assigned

Qualifications

• Must be 18 years of age or older
• Previous serving or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to succeed in a fast paced environment
• Attention to detail and commitment to excellent service
• Able to stand for long periods and lift trays
• Flexibility to work evenings weekends and holidays
• Knowledge of food and beverage safety is a plus

Skills

• Excellent time management and organization
• Strong multitasking and prioritization abilities
• Friendly, professional, team oriented demeanor
• Effective problem solving and composure under pressure
• 30hop Restaurant & Bar is an Equal Opportunity Employer

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