Server - Cocktail/Beverage - Full Time

Summary

Join us for this incredible opportunity to be part of our Food & Beverage as a Server- Cocktail/ Beverage Full-Time at Hyatt Regency Houston-Downtown located in Houston, TX. Not only will you be part of a rock-star team, but you’ll get to be part of a company that has been named one of the “100 Best Companies to Work For®" by Fortune and Great Place To Work. Hyatt has earned a spot on this prestigious list for 12 consecutive years, making it one of the longest-ranked hospitality brands.

As a Cocktail/Beverage Server at LobbiBar, you will play a vital role in delivering a welcoming and elevated guest experience. You will be responsible for taking and serving beverage orders efficiently and accurately, ensuring all guests receive timely, friendly, and attentive service. Your knowledge of our cocktail and beverage offerings, combined with your personal style and engaging communication, will help set the tone for a memorable visit.

Key Responsibilities:

• Greet guests warmly and build rapport through genuine, casual conversation.
• Guide guests through our cocktail and beverage selections with confident knowledge and thoughtful recommendations.
• Accurately take beverage orders and enter them into the POS system; ensure timely delivery of all drinks.
• Present beverages in an appealing, professional manner, maintaining high standards of cleanliness and presentation.
• Monitor guest satisfaction and anticipate needs throughout their visit.
• Maintain a clean, organized, and inviting bar lounge environment.
• Collaborate with bartenders and fellow team members to ensure seamless service.
• Uphold all safety and responsible alcohol service protocols.

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong interpersonal and communication skills.
• Must be able to work a flexible schedule including evenings, weekends and holidays.
• TABC and Texas Food Handler Certification required.
• Previous experience in a high-volume bar or lounge setting preferred.
• Knowledge of spirits, wine, beer, and craft cocktails is a plus.
• Enthusiasm for hospitality and guest service.
• Ability to lift moderate weight, up to 35 lbs.
• Ability to stand and/or walk for long for entirety of shift.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.