Server Engineer L3

Key Responsibilities

• Administer and support Windows Server 2019/2022/2025 environments.
• Manage Active Directory, DNS, DHCP, Group Policy, File & Print Services.
• Administer VMware vSphere (ESXi, vCenter) and Hyper-V platforms.
• Perform VM provisioning, migrations, patching, upgrades, and performance tuning.
• Manage backups, disaster recovery, and storage infrastructure (SAN/NAS).
• Monitor infrastructure health and resolve complex issues proactively.
• Install, maintain, and troubleshoot enterprise server hardware.
• Support HA/DR initiatives and business continuity plans.
• Create technical documentation and support ITIL-based incident, problem, and change management.
• Mentor L1/L2 teams and participate in on-call support.

Required Skills

• Windows: Windows Server 2016/2019/2022, AD, DNS, DHCP, GPO, PowerShell.
• Virtualization: VMware ESXi, vCenter, vMotion, HA, Hyper-V.
• Server Hardware: Dell, HPE, Lenovo servers, RAID, BIOS/Firmware upgrades.
• Backup: Veeam, Commvault, NetBackup, backup & restore operations.
• Storage: SAN/NAS, NetApp, Dell EMC, HPE Storage, snapshots, replication.
• Cloud (Basic): Microsoft Azure, AWS, VM, storage, networking fundamentals.
• Linux (Basic): RHEL, Ubuntu, user & service management, networking basics.
• Strong troubleshooting, documentation, communication, and ITIL process knowledge.
• Ability to handle critical incidents and work in a 24x7 support environment.