Soho Bistro
Server/ Expo/ Lead Server
7 days ago
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Important information
Contract type:
Part time
Salary:
$35,360 – $49,920 / year
Location:
Charlotte, NC, USA
Work mode:
Onsite
Published on:
15 October 2026
What they need
Job Summary
Join our dynamic team as a Server, Expo, or Lead Server and become a vital part of delivering exceptional dining experiences. In this energetic role, you will serve guests with enthusiasm, coordinate food and beverage orders efficiently, and ensure smooth restaurant operations. Whether you're guiding guests through our menu, managing timely food delivery, or leading a team of servers, your positive attitude and dedication will elevate every guest interaction. This paid position offers opportunities for growth within a vibrant hospitality environment where your skills in food service, customer relations, and sales will shine.
Responsibilities
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems
- Process sales transactions efficiently while handling cash, credit cards, and other payment methods
- Coordinate with kitchen staff to ensure timely food preparation and delivery to tables
- Upsell menu items including wines, spirits, and specialty dishes to enhance guest satisfaction and increase sales
- Maintain cleanliness and sanitation standards by bussing tables and assisting with food handling and preparation when needed
- Manage guest inquiries or concerns promptly to ensure a positive dining experience
- Assist in training new team members and lead by example in delivering exceptional customer service
- Support beverage service including cocktail mixing, wine pouring, and spirits knowledge to elevate the guest experience
- Uphold food safety standards and proper sanitation protocols at all times
Skills
- Proficiency with POS systems such as Aloha POS, Micros POS, or similar platforms
- Extensive restaurant experience with a focus on high-volume service environments
- Strong knowledge of food safety, sanitation practices, and proper food handling procedures
- Excellent customer service skills with the ability to build guest relations quickly and effectively
- Ability to upsell menu items confidently using sales techniques.
- Experience in beverage service including wine knowledge, spirits expertise, and drink presentation
- Effective time management skills to handle multiple tables efficiently during busy hours
- Basic math skills for processing cash transactions accurately and managing bills seamlessly
- Leadership qualities for Lead Server roles including team coordination and training abilities
- Culinary experience or kitchen familiarity is a plus for understanding food preparation processes
- Knowledge of alcohol laws and responsible beverage service practices
Join us to deliver memorable dining moments while advancing your career in a lively hospitality setting!
Pay: $17.00 - $24.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
Work Location: In person
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