Server/ Host/ Floor Manager

Overview

Join our dynamic team as a Server, Host, and Floor Manager, where your energy and passion for hospitality will shine! In this multifaceted role, you will create memorable guest experiences by providing exceptional service, managing dining operations, and ensuring smooth restaurant flow. Your enthusiasm will help foster a lively, welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your skills in a fast-paced, vibrant environment while contributing to a top-tier dining experience.

Responsibilities

• Greet guests warmly as they arrive and manage reservations using OpenTable or similar systems to optimize seating arrangements.
• Take and process food and beverage orders accurately using POS systems such as Aloha POS or Micros POS, ensuring timely delivery and upselling where appropriate.
• Provide expert beverage service, including cocktail mixing, wine knowledge, spirits expertise, and drink presentation to enhance guest satisfaction.
• Assist with food handling, food preparation support, and maintaining sanitation standards to ensure food safety compliance.
• Manage guest relations by addressing inquiries, resolving issues promptly, and creating a welcoming environment that encourages repeat visits.
• Oversee floor operations during shifts as a Floor Manager—supervising staff, coordinating service flow, and ensuring high standards of hospitality are maintained.
• Handle cash transactions efficiently while processing sales accurately; manage cashiering duties and reconcile daily sales.
• Support team members with bussing tables, setting up dining areas, and assisting in kitchen or bar areas when needed.
• Uphold sanitation protocols and food safety regulations consistently throughout all areas of the restaurant.

Skills

• Extensive experience with POS systems such as Aloha POS and Micros POS; proficiency in processing sales transactions smoothly.
• Strong knowledge of the food industry including food safety procedures, food handling, and basic math for accurate cash handling.
• Proven ability in customer service roles with excellent guest relations skills; experience in hospitality or food service preferred.
• Familiarity with culinary techniques, beverage preparation—including cocktails—and wine or spirits knowledge to upsell effectively.
• Exceptional time management skills to juggle multiple tables and responsibilities efficiently in a fast-paced environment.
• Experience with OpenTable for reservations management; ability to coordinate seating arrangements seamlessly.
• Nightclub or fine dining experience is a plus—demonstrating adaptability in diverse settings such as high-energy venues or upscale restaurants.

Join us if you're passionate about delivering outstanding hospitality experiences! Your enthusiasm combined with your technical skills will make a real difference in our guests’ enjoyment while advancing your career in the vibrant world of food service and hospitality.

Pay: From $17.00 per hour

Expected hours: 10.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Referral program

Work Location: In person