Server/ In Room Dining Server/Mini Bar Attendant

Hilton Vancouver Downtown is seeking a versatile and service-oriented team member to join our Food & Beverage team in a dual-purpose role as a Server and In-Room Dining (IRD) Mini Bar Server. This position offers an exciting opportunity to provide exceptional guest service both in our dining operations and through personalized in-room dining experiences.

Core Responsibilities

Setup & Delivery: Set up room services trays/tables to prepare for incoming orders. Retrieve food & beverage items from the kitchen and bar and then deliver them by either caring trays or pushing wheeled carts to either guest rooms or meeting rooms.·

Guest Service: Present checks to guests, obtain payment and ensure guest satisfaction by answering any questions. Retrieve trays after service

Mini Bars – Replenish all mini bars to standard brand levels. Check expiration dates and ensure all items are fresh.

Record consumed items accurately and report to Front Office to post to guest folios.

Take inventory and restock.

Inspect and clean the mini bars. Ensure proper functioning.

Qualifications and Skills

Experience: Previous food & beverage coupled with customer service experience in a hotel or ups scale dinning environment.

Skills: Ability to read, speak and write in the English language in order to communicate with guests and team members. Basic mathematical skills necessary to ensure proper inventory and accuracy of guest checks.

Accuracy to detail and enjoys a fast-paced environment.

Availability: Must be able to work am and pm shifts, weekend and holidays. This is a position which requires a commitment to work full time, year-round.

Why Join the Hilton Team

As a Hilton Team Member, you will have access to a range of benefits designed to support your career and personal well being:

• Hilton Team Member Travel Program with deeply discounted room rates at 8,000+ hotels worldwide for you, your family, and friends
• Access to the Go Hilton travel platform, one of the most generous programs in the hospitality industry
• Extended health, dental, RSP matching, and vision benefits (for eligible team members)
• Opportunities for career development and advancement

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• Vision care

Job Type: Full-time

Pay: $22.50-$23.40 per hour

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• Vision care

Experience:

• food & beverage: 1 year (required)

Language:

• English and understands English, can converse (required)

Licence/Certification:

• Serving It Right (required)

Work Location: In person