Server (Key Hourly)

A Server (Key Hourly) is a highly-motivated, outgoing team player with the knowledge to guide guests through an exceptional dining experience and produce outstanding sales. With additional duties as a closing manager, the Server (Key Hourly) is responsible, takes initiative, and communicates effectively across FOH and BOH teams.

Requirements:

• Reliable Transportation
• Background Check
• Flexibility of Schedule
• 21 yrs of age
• ServeSafe Certification (upon completion of training)
• TIPS certification (upon completion of training)

Qualifications:

• One year working as a Server at an SCR restaurant
• Has an interest in beer, wine and cocktail knowledge
• Is willing to lift and carry up to 20 lbs
• Has physical stamina for minimum 6 hour shift
• Ability to handle multiple tasks
• Ability to train individuals
• Learner/Coachable
• Can manage cash and keep accurate records

Responsibilities:

• Greets and seats guests
• Answers phone calls and takes togo orders (in absence of a host or to-go coordinator)
• Ensures quality of all prepared meals to spec. and proper kitchen execution of lunch or dinner shifts to meet or exceed ticket time standards
• Communicates specials, features, and promotions
• Sells add-ons and premium beverage/food items
• Takes timely and correct orders and delivers meals
• Handles cash and tips accurately
• Performs company’s 10 Steps of Service and maintains a lively atmosphere (lights/music/tv)
• Maintains a clean dining room and restrooms during service (in absence of a busser)
• Coordinates with all restaurant staff to verify all checklists and restaurant needs are met
• Performs daily opening and closing duties as Server and as Manager
• Assumes bartending responsibilities in absence of mixologist
• Communicates restaurant operational needs to managers
• Maintains a helpful, productive working relationship with the DMO
• Participates in and maintains positive relationships across FOH and BOH teams
• Participates in ongoing restaurant training and scheduled restaurant events

Benefits:

• 1 free meal on duty and 20% off duty
• 5 vacation days (after 1 year of employment with 30 hrs or more a week)

OUR MISSION:
To spread our love and passion for what we do one meal, one laughter, one experience, and one neighborhood at a time. Our main focus is to bring people together in a comfortable environment, to relax and have a good time, while providing unforgettable customer service.

Job Type: fulltime, parttime

Education: No education required

Work location: On-site

Rea Farms, NC. 9855 Sandy Rock Pl, Charlotte, NC, 28277