Server Lead

Descend into Devil May Care, an intimate lounge where dining and bottle service meet unique cocktails, Mediterranean-inspired plates, and live music. With a commitment to quality and ingredients free of seed oils and refined sugars, every experience feels fresh and memorable.

We are seeking a highly skilled, charismatic, and hospitality-driven Server to join our team. At Devil May Care, you will help create a collaborative workplace where team members support one another and take genuine ownership in delivering a meaningful, high-standard guest experience in a fast-paced environment.

Guest Service & Lead Role

• Consistently deliver an approachable, refined hospitality experience and model leadership on the floor.
• Maintain attentiveness to guests and team members throughout the shift.
• Demonstrate thorough knowledge of food and beverage menus; accurately answer questions and recommend cocktails or alternatives.
• Take food and beverage orders accurately, paying close attention to special requests and dietary restrictions.
• Oversee all aspects of table service, including tableside service, serving food, wine, and cocktails.
• Input all orders into the POS system accurately and efficiently.
• Engage in active listening and clear communication with guests and teammates.
• Adapt to adjustments on the fly and collaborate to clear service bottlenecks ("the weeds").

Pre-Shift Setup & Floor Readiness

• Verify the floor is set to schematic — tabletops, seating, menus, and amenities.
• Confirm POS terminals, printers, and card readers are online and that menus, features, and the 86 list are loaded.
• Verify front of house par levels: glassware, linen, menus, check presenters, and printer paper.
• Post the floor plan and section assignments as directed by the Manager on Duty.
• Assist pre-shift: features, 86s, reservations, large parties, and VIPs.

Training & Onboarding

• Train new Servers through the assigned training program, including day-by-day content and shadow shifts.
• Verify training and certification sign-off items and submit completed records to management.
• Deliver refresher training on menu changes, new SOPs, and POS updates.
• Serve as the first point of reference on the floor for menu, POS, and procedure questions.

Closing Duties & Operations

• Confirm sections, stations, and floors are reset to standard for the overnight clean and the next open.
• Secure front of house stock; return keys, drawers, and check presenters per procedure.
• Complete the front of house closing report and hand off to the Manager on Duty.
• Secure and lock the venue per closing procedure.
• Perform opening and closing side work consistently.
• Monitor, restock, and replenish service item par levels, inventory, and supplies.
• Maintain work area compliance with all local health codes at all times

Requirements

• Experience: 1+ years of serving experience in a high-volume, fine dining restaurant preferred.
• Certifications: Valid TABC Certification and Food Handlers Certification required prior to start date.
• Interpersonal Skills: Outgoing personality, polished and professional demeanor, dynamic, and hospitality-driven attitude.
• Work Style: Highly organized, strong multitasking abilities, comfortable receiving and delivering constructive feedback.
• Language: Excellent communication skills; must read, write, speak, and understand English fluently.

Compensations & Investing In You

• Competitive Compensation: Hourly rate plus gratuities.
• Comprehensive Health Coverage: Full medical, dental, and vision insurance plans available for you and your family.
• Financial Wellness: Flexible Spending Account (FSA) options for healthcare savings.
• Holistic Wellness: Initiatives supporting physical and mental well-being.
• Austin Commuter Perks: Dedicated on-site parking spaces and discounted transit passes.
• Dining Discounts: Team discounts across all company restaurant concepts.

Physical Demands & Working Environment

• Movement: Standing and walking for a minimum of 8 hours per shift; constantly in motion.
• Physical Capability: Ability to twist, push, pull, reach, bend, climb, and carry objects; must be able to lift up to 25 pounds.
• Environment: Fast-paced, high-volume indoor and outdoor service areas subject to bright lights, high noise levels, and seasonal weather variations.
• Stress Resilience: Observant and quick to respond under high-pressure or stressful situations.
• Work in loud, dimly lit and crowded conditions with sustained high noise levels.
• Work indoors and outdoors with exposure to heat, cold, and wet surfaces; some work areas are narrow, with roughly three feet of access.
• Climb stairs repeatedly; bend, reach, push, pull, stoop, and grasp. Manual dexterity to operate job-related equipment.