Server, Live Sushi Bar

Job Title: Server

Department: Front of House

Reports To: Dining Room Manager

Rate of Pay: 19.61/hour + Tips

FLSA Status: Non-Exempt, Part-time or Full-time

Location: Live Sushi Bar, 2001 17th St, San Francisco, CA 94103

Company Overview

The Omakase Restaurant Group is the brainchild of co-founder and CEO Kash Feng, a Xi'an born entrepreneur with an inclination for hospitality. Multi-concept in nature, the Omakase Restaurant Group serves the Bay Area and prides itself on offering the highest caliber Asian and American cuisine that remains quintessentially Californian.

Job Summary

The Server gives guests a warm, attentive, and knowledgeable dining experience at Live Sushi Bar. The Server greets guests, explains the menu, and guides them through sushi, sashimi, rolls, and beverage options, including sake and other pairings. They take accurate orders and work closely with the sushi chefs and kitchen team so each course arrives on time and is presented correctly. The Server keeps their section clean and organized, checks in with guests throughout the meal, handles payments, and follows all food safety, allergy, and alcohol service standards.

Key Responsibilities

• Greet and seat guests promptly and create a welcoming atmosphere.
• Present the menu, explain sushi preparations, fish selections, and daily specials, and make recommendations.
• Take food and beverage orders accurately and enter them into the POS system.
• Communicate allergies, dietary restrictions, and special requests clearly to the sushi bar and kitchen.
• Serve food and beverages according to presentation and timing standards.
• Serve alcoholic beverages responsibly and check identification as required.
• Check on guests during the meal and resolve concerns quickly and professionally.
• Process payments accurately and handle cash and card transactions.
• Clear, reset, and sanitize tables, and keep the section and service stations stocked.
• Help with opening, closing, and side duties as assigned.
• Follow all health, sanitation, and safety regulations, including safe raw-fish handling standards.

Qualifications & Requirements

• Experience: Previous serving experience preferred; experience with Japanese cuisine or sushi is a plus.
• Communication & Guest Service: Strong communication and guest service skills, with the ability to create a warm and welcoming experience for every guest.
• Pace & Multitasking: Able to work in a fast-paced environment and handle several tables at once while keeping service smooth and attentive.
• Menu Knowledge: Basic knowledge of sushi, Japanese ingredients, and sake, or a willingness to learn.
• Certifications: Food handler and responsible alcohol service certifications as required by local law.
• Schedule Flexibility: Flexible schedule, including evenings, weekends, and holidays.

Prerequisites for Employment:

• Valid California ServSafe Food Handler Certification
• Valid Responsible Beverage Service Certification

Physical Requirements:

The physical demands described here are representative of those that must be met by the Server to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Server is regularly required to stand, walk, sit, talk or hear. Frequently it is required to use hands and arms to reach, handle, or feel objects, tools, or controls. The Server is occasionally required to stoop, kneel, crouch, or crawl.

The Server must be able to lift and/or move up to 25 pounds, be able to work in a standing position for long periods of time.

Omakase Restaurant Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Omakase Restaurant Group will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.