Server - Main Village

Paws Up Montana is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West. It's a family owned and award-winning destination that truly inspires.

Paws Up Montana is seeking to add Servers to our team. The purpose of the Server is to be the primary contact between guests and the back of house. A server understands the flow of service which can range between but is not limited to ticket times, food preparation, guests’ needs & clearing of tables. To be passionate about hospitality and to deliver the highest standard of service to our guests.

This position starts at $20 an hour and goes up from there depending on experience.

The Primary Functions are:

• Take and serve orders

• Enter guest orders using resort POS systems

• Know the sequence of service and follow it each time when approaching a table

• Prepare tables with special attention to sanitation and presentation

• Attend to guests upon entrance

• Present menus and help guests select food/beverages

• Answer questions pertaining to the Restaurant menus

• Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations, and specials; Communicate food restrictions to Food & Beverage and Culinary team

• Collaborate with server assistants to ensure guests needs are met

• Check food before serving it to guest to ascertain that appearance, temperature, order and portions are correct

• Converse with the guests at a high level, being aware of their needs and fulfill special requests as instructed by management or the guest directly

• Ensure confidentiality of guests before and throughout their stay

• Assist with guest service issues accurately and promptly; Communicate effectively with Restaurant Manager to assist

• Maintain up-to-date awareness of Resort information and amenities

• Work in collaboration with other teammates to deliver guests expectations

• Maintain a clean, organized dining room and workstation

• Perform opening and closing duties

• Maintain table settings, cleanliness and service throughout the course of the meal

• Present check in a timely manner

• Follow all company and safety and security policies and procedures

Looking for Team Members with:

• High school diploma, GED or vocational training or job-related course work
• Minimum 1 year of experience as a server, preferably in a resort or fine dining setting
• Knowledge of world class hospitality and service
• Basic knowledge of beer, wine, spirits, food & culinary methods
• Valid Food Handler’s License
• Valid State Driver’s License
• Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
• Has a friendly and professional manner under periods of high demands and with guest, team members, and management

Team members can look forward to:

• $250 Referral Bonus
• Employee lunch provided
• Employee Assistance Program
• Employee discounts on merchandise
• Carpool Reimbursement $5-$20/Day
• Opportunities for career development and advancement

See for Yourself! https://youtu.be/OMstfigzWXk?si=VLVEQDaAGChmD9it

Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.