Server | Part-Time | The Paramount Baltimore

Overview

The Server is responsible for welcoming guests, taking food and beverage orders, delivering orders accurately and efficiently, processing payments, and maintaining a clean and inviting service area. The ideal candidate is personable, organized, and committed to creating a positive guest experience from arrival through departure.

This role pays an hourly rate of $10.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2026.

Responsibilities

• Welcome guests promptly and provide friendly, professional service.
• Explain menu items, beverage selections, specials, and available options.
• Accurately take and enter orders into the POS system.
• Deliver food and beverages efficiently while ensuring order accuracy.
• Monitor guests' needs and provide timely refills, follow-ups, and assistance.
• Communicate special requests, allergies, and order modifications to the appropriate team members.
• Coordinate with bartenders, kitchen staff, runners, and management to ensure smooth service.
• Process guest payments accurately and follow cash-handling procedures.
• Maintain clean, organized tables, service stations, and guest areas.
• Follow all food safety, sanitation, and responsible alcohol service policies.
• Verify identification and follow applicable Maryland alcohol service requirements when serving alcoholic beverages.
• Assist with opening, closing, side work, and event setup as assigned.
• Handle guest concerns professionally and notify management when additional assistance is needed.
• Support special events and high-volume service periods while maintaining service standards.

Qualifications

• Previous serving, restaurant, or hospitality experience is preferred.
• Excellent communication, customer service, and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and remain calm under pressure.
• Basic math skills and comfort using a POS system.
• Strong attention to detail and commitment to order accuracy.
• Ability to stand and walk for extended periods and carry food, beverages, and service supplies as needed.
• Must meet Maryland's legal requirements for alcohol service when applicable.
• Dependable, punctual, professional, and comfortable working as part of a team.
• Flexible scheduling may include evenings, weekends, holidays, and event-based shifts. Availability during busy entertainment periods is important.