Server Supervisor

About Us :

LA PETITE COLLINE & CHU LOO is a Taiwanese bakery restaurant located in Scarborough, with a focus on quality food, beverages, and customer experience. We are looking for an experienced motivated server supervisor to join our team, who is responsible, detail-oriented, and able to work efficiently in a fast-paced team-oriented environment.

Responsibilities :

• Provide friendly, attentive, and efficient customer service
• Supervise and support servers to deliver outstanding customer service, ensuring guest satisfaction at all times
• Manage POS systems for order processing, billing, and cash handling with accuracy and integrity
• Lead team management activities including interviewing candidates, onboarding new staff, and conducting performance evaluations
• Ensure compliance with food safety regulations and proper food handling procedures to guarantee a safe dining environment
• Assist in restaurant management tasks such as scheduling, inventory control, and resolving customer concerns promptly
• Foster a positive team atmosphere by providing leadership, coaching, and development opportunities for staff members

Qualifications & Skills :

• Minimum 1 year of supervising experience within restaurant industry is required
• Ability to manage teams effectively while maintaining high standards of customer service and food safety
• Must hold a valid Smart Serve Certification, or be willing to obtain one
• Reliable, responsible, and able to work well as part of a team

Compensation & Benefits :

• Starting from $18.60/hour and up, depending on experience and skill level
• Employee discounts on food and beverages
• Complimentary staff meal

Pay: $18.60-$20.00 per hour

Benefits:

• Discounted or free food
• On-site parking
• Store discount

Work Location: In person