Server Team Lead

Role: Server Administrator Team Lead (On-Site | Navi Mumbai | Night Shift – US Hours)

We are hiring a Server Administrator – Team Lead to lead hybrid infrastructure operations for U.S.-based clients. This role requires strong technical depth across servers, virtualization, cloud, backups, automation, endpoint management (Intune + Jamf/Addigy), along with mature leadership and excellent communication skills. You will manage a team of engineers, ensure uptime, drive SLA-based delivery, and collaborate closely with network, security, and Microsoft 365 teams.

Key Responsibilities

• Lead and mentor server/systems engineers; drive accountability, incident ownership, and SLA performance
• Administer Windows Server (all versions) and Linux (support-level); manage VMware ESXi/vSphere & Hyper-V environments
• Lead capacity planning, clustering, failover, replication, and HA design
• Deploy and support hybrid infrastructure across Azure & AWS, including cloud migrations and hybrid connectivity
• Manage backups & DR using Veeam; perform restore tests and maintain resiliency plans
• Oversee RMM tools (N-able, ConnectWise Automate) for monitoring, patching, automation, and scripted remediation
• Own structured IT service delivery in ConnectWise Manage: tickets, projects, RCAs, change control, documentation
• Lead endpoint & device management: Intune, Jamf/Addigy, Windows/macOS/iOS/Android
• Implement zero-touch onboarding (Autopilot, ABM/DEP), compliance policies, conditional access, security baselines
• Manage endpoint security: encryption, EDR, compliance enforcement, lifecycle management
• Collaborate with Network, M365/Identity, and Security teams; maintain SOPs, diagrams, and infrastructure standards

Must-Have Technical Skills

• Servers: Windows Server (all versions), Linux (support exposure)
• Virtualization: VMware ESXi/vSphere, Hyper-V
• Cloud: Azure & AWS server deployment + hybrid connectivity
• Backup & DR: Veeam Backup & Replication
• RMM: N-able, ConnectWise Automate
• PSA: ConnectWise Manage (critical)
• Endpoint Management: Intune + Jamf or Addigy (MDM/UEM)
• Security: Compliance policies, encryption, conditional access
• Scripting: PowerShell (preferred), Bash/Python (nice to have)

Leadership & Soft Skills

• 3+ years leading or mentoring technical teams
• Strong English communication for U.S. clients and stakeholders
• Ability to lead war-room escalations and incident responses
• Highly organized, accountable, and process-driven
• Comfortable making operational decisions in real time

Shift & Work Requirements

Location: On-site in Navi Mumbai

Night Shifts: Mandatory (U.S. EST/CST/PST coverage)

Client-Facing: Lead calls, escalations, migrations, and deployments

On-Call: Occasional participation required

About Company

Inspiroz provides ongoing support and maintenance services through a unique model that blends on-site and remote support for existing IT infrastructure and devices to sustain their purpose. At Inspiroz, we solve charter and independent schools’ technology challenges by providing unmatched expertise through strategy, implementation, and managed services. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With a stable, portable and scalable IT, we prepare and support each school’s technology environment through various phases of evolution and growth. We do cater to small to medium businesses, but they are more legacy clients at this time under the ACS umbrella.

To learn more, please visit www.inspiroz.com

Mission: We help schools and kids succeed.

Vision: We deliver creative, high-quality technology solutions for schools and education-focusedorganizations.