Server Team Member

Job Summary

At Mindset Winery & Lounge, our servers are brand ambassadors. This role goes beyond order-taking — it is about curating an elevated guest experience that reflects our philosophy of quality, hospitality, and attention to detail. Servers are responsible for delivering exceptional service, maintaining a refined atmosphere, and supporting the overall success of the lounge.

Duties

• Welcome guests and create an outstanding experience from arrival to departure.
• Take food and beverage orders accurately and efficiently.
• Serve wine, cocktails, beer, and food while maintaining high service standards.
• Educate guests on our wines, flights, and menu offerings.
• Make personalized recommendations based on guest preferences.
• Promote wine club memberships, retail bottle sales, and upcoming events.
• Maintain clean and organized dining and service areas.
• Work collaboratively with bartenders, kitchen staff, and fellow servers to deliver exceptional hospitality.

Experience

Preferred candidates will have:

• Availability Thursday - Sunday 2:00 - 10:00 with occasional events during the week.
• 1+ years of serving experience in a restaurant, winery, bar, or hospitality setting (preferred but not required).
• A passion for providing exceptional customer service.
• Strong communication and interpersonal skills.
• The ability to multitask in a fast-paced environment while maintaining attention to detail.
• Experience using a POS system (Square experience is a plus).
• Cash handling and payment processing experience.
• Ability to recommend menu items and confidently upsell food and beverages.
• Reliable transportation and a dependable work ethic.
• Availability to work Thursday through Sunday and occasional special events.
• Ability to stand and walk for extended periods and lift up to 30 pounds.

If you enjoy connecting with people, thrive in a team-oriented environment, and want to be part of one of Connecticut's newest and fastest-growing wineries, we'd love to hear from you.

Pay: $12.00 - $14.00 per hour

Benefits:

• Paid training

Work Location: In person