Server/Host

Job Overview

We are seeking an energetic and personable Server/Host to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests while ensuring seamless service throughout their dining experience. The ideal candidate will possess a passion for hospitality, excellent communication skills, and a keen eye for detail. You will be responsible for greeting guests, managing reservations, taking orders, serving food and beverages, and maintaining a high standard of customer service. Your enthusiasm and professionalism will help foster memorable dining experiences that keep guests coming back.

Duties

• Greet guests warmly upon arrival and manage reservation bookings using systems like OpenTable or similar platforms
• Escort guests to their tables, ensuring comfort and satisfaction from the moment they arrive
• Take accurate food and beverage orders, utilizing POS systems such as Aloha POS or Micros POS for processing transactions efficiently
• Serve food and beverages promptly, including cocktail and spirits service, with attention to presentation and guest preferences
• Upsell menu items, wine pairings, and specialty drinks to enhance guest experience and increase sales
• Process cash and credit card transactions accurately while maintaining proper cash handling procedures
• Maintain cleanliness and sanitation standards in food handling areas, tables, and service stations according to food safety regulations
• Collaborate with kitchen staff to ensure timely delivery of orders and resolve any guest concerns promptly
• Manage guest relations by providing attentive service, addressing inquiries, and ensuring overall satisfaction during their visit

Qualifications

• Previous experience in food service or restaurant environments, particularly in fine dining or hospitality settings
• Proficiency with POS systems such as Aloha POS, Micros POS, or similar platforms
• Strong knowledge of wine, spirits, cocktail preparation, and beverage service techniques
• Excellent time management skills with the ability to multitask efficiently during busy periods
• Demonstrated ability in upselling and sales techniques to maximize revenue opportunities
• Knowledge of food safety standards and sanitation practices within the food industry
• Exceptional customer service skills with a friendly, professional demeanor
• Basic math skills for processing transactions accurately and managing cash handling procedures
• Culinary experience or kitchen knowledge is a plus but not required; a passion for food industry trends is valued
• Ability to work flexible hours including evenings, weekends, and holidays as needed

Join us in delivering exceptional guest experiences through lively service, genuine hospitality, and a dedication to excellence. We value energetic team players who thrive in dynamic environments and are eager to contribute to our vibrant community.

Pay: $16.90 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person