Service Account Manager

✅ Responsibilities

• Responsible for service business delivery in the assigned market, achieving sales targets and related performance KPIs.
• Manage, update, and forecast sales opportunities based on targets; maintain and update customer data in the CRM system.
• Handle contract and service processes for both internal and external customers; coordinate with customers and internal teams to identify optimal solutions.
• Develop a deep understanding of customer procurement processes and key decision-makers; build and maintain strong customer relationships.
• Conduct customer development activities, including visits and cold calls; become familiar with company systems and operational processes.
• Collaborate closely with front-end sales teams to promote after-sales business and establish effective cooperation mechanisms.

✅ Qualifications

• Minimum of 2 years of experience in service-related industries (e.g., customer service or after-sales support).
• Strong customer service mindset and independent problem-solving skills.
• High level of self-discipline and accuracy, with the ability to complete tasks efficiently and on time.
• Proactive attitude, strong sense of responsibility, good communication skills, and willingness to learn.
• Team player with a customer-oriented mindset; demonstrates integrity and aligns with company values.
• Self-motivated with the ability to work under pressure.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.).
• Good English reading and writing skills.
• Willing to travel as required.
• University graduation

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Tektronix

Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.