Service Admin

PRIMARY RESPONSIBILITIES:

Responsible for ensuring efficient administrative operations within the service department. This role involves monitoring and reporting, document review, record-keeping, invoicing, and overseeing financial requests to support departmental needs.

MAJOR RESPONSIBILITIES:

• Creating and sending daily monitoring reports.

• Reviewing documents for accuracy and completeness.

• Responsible for keeping important documents secure and organized.

• Monitoring the quantity of supplies in the assigned department.

• Handling requests for financial assistance or department needs.

• Generating reports and documentation for analysis and compliance purposes.

• Maintaining accurate records of service transactions and financial data.

• Coordinating with relevant departments to ensure smooth workflow and compliance with company policies.

• Invoicing/Printing of Service Invoices - Jetour/Chery/Foton (One System):

  • Customer charge
  • Free PMS
  • Warranty

• Filing of Service invoices of all brands.

• Warranty Discussion and Releasing of Warranty Booklet (Every released – sales)

• Encoding daily releases for monitoring of releases.

• Monitoring PMS record of client.

• Reminding and Scheduling of clients for Service Appointment.

*Performs other tasks/duties assigned by the Immediate Head

EDUCATION

• Bachelor’s degree

EXPERIENCE

• Minimum of 1 years of experience in administrative or billing roles.
• Experience in service management or customer support is an advantage.
• Familiarity with invoicing systems and financial documentation.

KNOWLEDGE

• Understanding of financial and invoicing procedures.
• Knowledge of industry-specific service management processes.
• Familiarity with relevant software and tools for reporting and documentation

SKILLS

• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Prior experience in handling financial transactions and record-keeping.

WORK ASSIGNMENT:

BAIC/JETOUR GAIA NORTH EDSA: 933 Epifanio de los Santos Ave, Philam, Quezon City, Metro Manila.

Work schedule: Monday to Saturday, 8:30 am to 5:30 pm