Service Admin

About us:

Our Company has been established in Year 2023.  We are proud to be the first TESLA Approved Body Shop in Malaysia, recognized for our dedication to excellence in automotive finishing.  Our team of skilled technicians combines years of experience with cutting-edge technology to ensure the highest quality workmanship.

We are committed to provide you a successful career advancement and meet your challenges in the near future. We are here to invite you to join our dedicated team and work together in the new ear of electric car industry.

Job Description:
As a Service Admin, you will be responsible for providing essential administrative support to the service department, ensuring smooth coordination and delivery of services to our clients. You will be working closely with the Service Manager and other team members to facilitate service requests, manage schedules, and maintain accurate records.

Key Responsibilities:

• Call & arrange for customer's appointment.
• Communicate with clients regarding service requests, status updates, and follow-ups.
• Prepare and process service-related documentation, including reports and invoices.
• Handle car insurance claims and renewal.
• Handle administrative tasks related to service operations, including filing and data entry.
• Support the service team with any other tasks as needed.

Qualifications & Skills:

• Proven experience as a Service Administrator, Office Administrator, or similar role.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook) or similar software.
• Ability to work well in a team-oriented environment.
• Attention to detail and problem-solving abilities.
• A proactive and positive attitude.
• Willing to work at Chan Sow Lin, Kuala Lumpur.
• Fresh graduates are welcome to apply.
• Prefer Mandarin Speaker candidate is preferred due to nature of business.