Service Admin (Reliever)

About the role

Toyota Bacoor Cavite, Inc. is seeking a Service Admin to join our dynamic team in Bacoor City, Cavite. This is a contract position that plays a vital role in supporting our service department operations. As Service Admin, you will be the backbone of our administrative processes, ensuring smooth day-to-day operations and exceptional customer service delivery. This position is critical to maintaining the efficiency of our service centre and directly contributes to customer satisfaction and operational excellence.

What you'll be doing

• Processing service requests and work orders with accuracy and attention to detail
• Maintaining comprehensive service records and documentation systems
• Coordinating communication between customers, service advisors and technical teams
• Handling customer inquiries and resolving administrative issues promptly
• Preparing service reports and administrative documentation as required
• Managing inventory tracking for service-related materials and documentation
• Supporting billing and invoicing processes for service transactions
• Liaising with internal departments to ensure seamless service operations
• Maintaining confidentiality and adhering to company policies and procedures

What we're looking for

• Proven experience as an Administrative Assistant or similar administrative support role
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Excellent written and verbal communication abilities in English; Filipino language proficiency is advantageous
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and database management systems
• Attention to detail and commitment to maintaining accurate records
• Customer service orientation with a professional and courteous demeanor
• Ability to work independently and as part of a collaborative team
• Basic knowledge of automotive service operations is preferred but not essential
• Flexibility and adaptability in a fast-paced environment

What we offer

As a valued member of Toyota Bacoor Cavite, Inc., you will benefit from working with a reputable automotive dealership committed to employee development and customer excellence. We offer a supportive work environment where your contributions are recognised and valued. You will have opportunities to develop your administrative and customer service skills whilst working with a professional and experienced team. We provide a competitive contract position with the potential for career growth within our organisation.

About us

Toyota Bacoor Cavite, Inc. is a leading Toyota dealership located in Bacoor City, Cavite, dedicated to providing exceptional automotive sales and service to our valued customers. We are committed to delivering high-quality vehicles, outstanding after-sales service and customer care. With a team of dedicated professionals, we uphold Toyota's reputation for reliability, quality and customer satisfaction. We pride ourselves on creating a workplace where innovation, teamwork and customer focus are at the heart of everything we do.

Apply now

If you are an organised, detail-oriented professional with a passion for delivering excellent customer service and administrative support, we would like to hear from you. Please submit your application including your curriculum vitae and a cover letter outlining your relevant experience and why you would be an excellent fit for this Service Admin position at Toyota Bacoor Cavite, Inc.