Service Administrator/ Advisor

Service Advisor

Join a Team That Values People

At Ultra Tune Geraldton, we're more than just a customer-focused automotive workshop—we're an employee-focused workplace where people are respected, supported, and appreciated.

As a family-owned and operated business, we pride ourselves on building lasting relationships with both our customers and our team. Together, we work towards the same goal of providing honest, reliable, and affordable vehicle servicing while delivering exceptional customer service to our local community.

We are currently seeking a Service Advisor to join our team, for an immediate start.

This is a versatile position suited to either a male or female applicant who enjoys working in a busy office environment and takes pride in being organised, accurate, and providing excellent customer service.

About the Role

Your day-to-day responsibilities will include:

• Greeting and assisting customers in a friendly and professional manner
• Answering telephone and email enquiries
• Booking vehicle services and repairs
• Preparing and managing job cards
• Preparing customer quotes
• Ordering vehicle parts
• Processing invoices and payments
• Data entry
• Maintaining accurate customer and vehicle records
• General administration and office duties

What We're Looking For

The successful applicant will have:

• Excellent computer skills and confidence using a range of computer programs. (Excel, Xero, eq.)
• Strong attention to detail and accuracy
• Excellent communication and organisational skills
• The ability to multitask and prioritise work in a fast-paced environment
• A positive attitude and strong work ethic
• The ability to work independently as well as part of a team
• A commitment to delivering outstanding customer service

Desirable Skills

While not essential, the following would be highly regarded:

• Experience in automotive administration or as a Service Advisor
• Knowledge of vehicle parts and automotive terminology
• Previous administration or customer service experience

What We Offer

• Full-time employment (Monday to Friday)
• A supportive, friendly, family-owned workplace
• A varied and rewarding role where every day is different
• Competitive salary, negotiated according to your experience and skills

Essential Requirements

• Applicants must have full working rights in Australia.
• Previous experience will be an advantage.

If you are organised, customer-focused, and enjoy working in a busy team environment, we'd love to hear from you.

Please send your resume and a brief cover letter explaining why you would be a great fit for the Ultra Tune Geraldton team to [email protected]