Service Administrator

Join a Global Leader in Power Tools | Wellington

Makita (NZ) Ltd, a subsidiary of Makita Corporation Japan and market leader in power tools and outdoor power equipment, is seeking a motivated Service Administratorto join our Wellington Service Team.

This varied role combines customer service, administration, and hands-on repair work, making it ideal for someone who enjoys both technical and customer-facing responsibilities.

Key Responsibilities

• Receive and process tools for repair.
• Enter service jobs and maintain accurate service records.
• Provide repair updates and support to customers via phone, email, and in person.
• Manage service enquiries, warranty claims, payments, and general administration.
• Receive, transfer and put away spare parts
• Provide support to customers and internal teams.
• Assist in maintaining efficient service center operations.

What You'll Bring

• Experience in a service, administration, or technical repair role.
• Strong customer service and communication skills.
• Good computer skills, including Microsoft Office.
• Knowledge of power tools and outdoor power equipment is desirable.
• Strong attention to detail and ability to work in a busy environment.

What's on Offer?

• Competitive salary.
• Supportive team environment.
• Training and career development opportunities.
• Opportunity to work with a trusted global brand.

Applicants Must Have

• NZ Residency or a valid NZ Work Visa.

Ready to power up your career with Makita? Apply now and join our Wellington team