Service Administrator

Gallard Group (Gallard Machinery) is the fastest growing JCB/Air-O-Fan/Afron/FAE Dealership in The Riverland and Sunraysia Area. Gallard Group represent multiple dealerships supplying machinery all around Australia.

We are looking for a multi skilled Person who is dynamic, adaptable and able to complete a wide variety of tasks. This role provides administrative and scheduling support across Gallard Machinery. The position contributes to efficient daily operations by completing allocated tasks accurately, supporting colleagues as required, and upholding the organization's values, culture, and professional standards.

Key responsibilities

• Answer incoming calls
• Create and maintain customer, site, and asset records within relevant software
• Ensure customers complete required account forms
• Keep customer and asset details accurate and up to date
• Create jobs and coordinate scheduling
• Communicate job requirements to the spare parts team
• Review job notes to ensure clarity, accuracy, and correct punctuation
• Coordinate travel and accommodation for technicians
• Send invoices as required

About you

• Strong planning, organisational, analytical, and time management capabilities
• Effective written and verbal communication skills
• Professionalism, confidentiality, tact, and discretion when working with others
• The ability to work independently and collaboratively as part of a team