Service Administrator

Lovat's Group are looking for a Service Administrator to be based at our new offices at Straiton Business Park.

You will be responsible for managing and coordinating all scheduled maintenance activities using JobLogic, our in-house CAFM system. You will ensure that planned works are delivered on time and to standard, working closely with both our engineering team and third-party subcontractors.

• Schedule and coordinate all PPM activities using JobLogic
• Assign tasks to internal engineers based on skills, location, and availability
• Manage and track subcontractor works, ensuring completion and compliance
• Maintain accurate records of maintenance activities, asset histories, and service intervals
• Liaise with clients and site contacts to arrange access and job scheduling
• Ensure all maintenance is delivered within agreed timeframes and in line with SLAs
• Monitor outstanding jobs and escalate delays to the Facilities Manager
• Keep subcontractor documentation up to date (RAMS, insurance, accreditations)
• Support in producing reports and performance data for contract reviews and audits

What We’re Looking For

• Prior experience in a facilities, engineering, or service coordination environment
• Familiarity with JobLogic or a similar CAFM system is essential
• Excellent planning and organisational abilities
• Confident communicator with strong coordination skills
• Comfortable managing both internal and external schedules
• Competent in Microsoft Office (especially Excel and Outlook)
• Knowledge of statutory maintenance compliance (e.g., SFG20, HSE) is a bonus

Why Join Lovats Group?

• Join a progressive, fast-growing FM company with a strong reputation
• Office-based role at our new offices at Straiton Business Park, Loanhead
• Competitive salary and benefits package
• 37-hour working week (Monday–Friday)
• Friendly, professional team environment
• Career development and progression opportunities

Job Types: Full-time, Permanent

Pay: From £12.80 per hour

Benefits:

• On-site parking

Language:

• English (preferred)

Work Location: In person