Service Administrator

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, backed by a strong reputation for quality products, reliable service, and exceptional people.

The Opportunity

HCA is seeking a motivated, energized and well-presented team player to join our Administrative Team within the Service Department at our Cavan branch. This is a permanent, full-time opportunity offering variety, stability, and the chance to be part of a supportive and collaborative team environment.

Reporting to the Administration Manager – key responsibilities will include:

• Opening & closing Service jobs
• Preparing and reviewing service work orders
• Processing timesheets
• Providing exceptional customer service
• Creating & receipting Purchase Orders
• Answering and directing phone enquiries
• Supporting the branch with other general Service Administration tasks

About you

• You bring a positive,“glass half full” attitude and a willingness to be a part of the team
• You have an eye for the details.
• Possess a sound level of computer literacy, including Microsoft Word, Excel, Outlook, and PowerPoint
• Demonstrate strong verbal and written communication skills
• Have previous administration experience in a busy office environment
• Experience within a service, workshop, or warranty environment is not essential but will be highly regarded

Hitachi Benefits - What's on Offer

• Competitive Remuneration: Attractive base salary + super + biannual bonuses
• Employee Rewards: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
• Career: Permanent position in a leading OEM with long term job security
• Culture: Supportive branch culture where your contributions are valued
• Paid Parental Leave Policy
• Health: Discounted health insurance policy + Employee Assistance Program to support our employees and their families
• Referral Program: Successfully refer a friend and earn cash!
• Professional Development: Opportunities for ongoing training and professional development

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.