Service Administrator

Our Client:
TDX is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings when we were set up over 40 years ago by a couple of mates, today TDX is recognised as the market leader for sales and service of construction equipment. We service our highly valued customers in the civil, forestry, construction, mining and marine sectors across all of New Zealand.

TDX is the distributor of leading global brands including Volvo CE, Yanmar CE, Shell Lubricants, Fuchs Kohler Generators, Perkins Engines and Allison Transmissions. We are committed to combining world-class experience with local know-how.

What’s in it for you?

• Temporary role, immediate start until the 15th of January, statutory days off, Monday to Friday
• Supportive and friendly team environment with full training provided
• Weekly pay and onsite parking
• Work with a market-leading New Zealand-owned business

TDX are passionate about supporting their people and creating a workplace where everyone can succeed. You’ll be part of a team that works together, values each other’s contribution, and is committed to delivering the best possible customer experience every time.

The role: Reporting to the Central Services Team Leader, you will be responsible for the end-to-end administration processes for our service jobs.
  
Responsibilities include:

• Open, create and manage service job orders
• Create new customer accounts and maintain records
• Process purchase orders and supplier documentation
• Review invoices for accuracy before invoicing customers
• Maintain job costing and service administration records
• Monitor work in progress and outstanding jobs
• Support warranty claims and service documentation
• Provide administrative support and updates to Service Managers

We are ideally looking for someone who:

• Available to start immediately, available to work between Christmas and New Year
• Takes pride in delivering excellent customer service
• Learns quickly and has strong attention to detail
• Has at least 2 years' experience in an administration or customer support role
• Enjoys supporting colleagues and working as part of a team
• Has strong data entry skills and a high level of accuracy
• Is organised and able to manage multiple tasks and priorities
• Communicates confidently with customers and internal stakeholders

 
We are looking for an Administrator with a passion for delivering excellent customer service, a natural at multi-tasking, you will enjoy supporting others when the need arises and will always be able to deliver options when solving enquiries. 

How to Apply:
Apply online. Applications will be acknowledged within five working days.  
 
About Stellar Recruitment
Since 2006, the Stellar Recruitment team has been dedicated to transforming the recruitment landscape. With years of experience and a focus on “Inspiring Growth, Changing Lives”, we partner with employers to fuel their growth while opening doors to life-changing opportunities for job seekers.
  
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