Service Administrator

ABOUT AMEK ENGINEERING

AMEK Engineering is a national building services provider delivering exceptional HVAC&R, Electrical, Fire, Engineering, Automation & Controls, Life Safety and Advisory Services nation-wide.

Due to growth in our business, an opportunity exists for a Service Administrator to join our busy service team, to be based out of our office in Belmont.

YOUR RESPONSIBLITIES

• Managing Maintenance Contracts in an efficient and diligent manner
• Liaising with clients and ensuring client KPI’s and targets are being achieved with a high standard of customer service
• Managing & coordinating daily service calls, maintenance & quoted works
• Preparation and submission of quotes
• Preparation and submission of client-specific documentation
• Effectively utilising client-specific platforms for job management
• Efficient scheduling and dispatch of technical field staff
• Liaising with suppliers to ensure accurate parts orders and delivery of goods
• Managing & coordinating of subcontractors to ensure jobs are attended and completed in a timely manner
• Monthly reporting to client and management
• Managing and ensuring client asset registers are accurate and up to date
• Providing administration coverage as and when required
• Be available for overtime duties as and when required
• Compliance of WHS & Quality standards, practices & policies
• Other duties and tasks as directed by management

ABOUT YOU

• Honest and Reliable
• Excellent customer service and interpersonal skills.
• Highly organised and able to prioritise and multitask.
• Strong Attention to detail.
• Ability to work under pressure.
• Competent working independently and as part of a team.
• Proficient in Microsoft Excel, Word and Outlook.
• Previous experience in a similar role will be highly regarded

EMPLOYEE BENEFITS

• An attractive remuneration commensurate with experience.
• Safe and friendly work environment.
• Professional Development
• Free on-site parking available

Remuneration is negotiable by experience and will be discussed with you upon successful application.

Please note that this is a 100% office-based role