Service Administrator

We are looking for a Contract Administrator to join our team on a permanent basis.

Must drive due to location*

Monday – Friday

08:30 - 17:30

Duties include:

• Responding to client call-out requests within SLA's with a friendly and efficient approach
• Organising the engineer's diary to keep the team on track daily and weekly
• Processing engineers' service sheets with precision and care
• Following up with clients for outstanding quotes and logging completions diligently
• Checking purchase orders, marking parcels with job numbers and site information, and updating the system
• Scanning documentation and seamlessly uploading it onto the system
• Preparing daily job completion information and obtaining purchase order numbers as necessary
• Updating sub-contractor contract forms and managing contract renewals
• Processing quotes for clients in a timely manner
• Producing correspondence and certificates for clients that reflect our high standards
• Raising purchase orders for materials needed for approved quotes
• Setting up files and manuals for new clients to ensure a smooth onboarding experience
• Processing weekly reports based on engineers' completed jobs, preparing for invoicing stages
• Obtaining order numbers from clients and preparing paperwork to pass on to finance

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

• Company pension
• On-site parking

Experience:

• Help desk: 2 years (required)

Work Location: In person