Service Administrator

Responsibilities:

Maintenance Contract Administration

• Maintenance Contract creation and management.
• Ensure data accuracy and consistency across different systems and platforms.
• Daily maintenance contract documents reconciliation.
• Work closely with service sales engineers to support the administrative work on new and renewal contracts.
• Preparation and processing of invoicing for upfront payment.
• Preparation of daily/monthly reports compilation for manager approval.
• Assist in Service Partner Vendor for New/Renewal of service partner service agreement.

Service Operations Support

• Work closely with service team on daily submitted service work orders for closing.
• Preparation and processing of invoicing for completed work order.
• Ensuring all service work orders are accurate and completed with relevant document.
• Ensuring all completed service work order are closed daily.
• Ensuring all invoices are sent out to correctly with supporting documentation.
• Daily service work orders' documents reconciliation.
• Preparation of daily/monthly reports compilation for manager approval.
• Assist in subcon closing and processing payment.
• Assist in monthly service sales closing.
• Assist to consolidate CN for manager approval and ensure documents are in order.
• Assist in internal and external audit.
• Provide general administrative support to the service department as needed.
• Any other duties as assigned by superior.

Requirements:

• Minimum Diploma in any discipline.
• 3 - 5 years of operation or administrative experience.
• Possess good communication skills and positive attitude.
• Able to work independently and a team-player.
• SAP knowledge is preferred.
• Proficient in Microsoft Office like Excel, Outlook.