Service Advisor, Administrator, Hillcrest

A well-established motor dealership in Hillcrest is seeking an experienced Service Advisor / Administrator to join their Service Department.

The successful candidate will provide excellent customer service while assisting with the day-to-day administration of the Service Department. Previous experience within a motor dealership environment is highly advantageous.

Duties & Responsibilities

Assist customers with service bookings and vehicle-related queries

Liaise with customers regarding the progress of their vehicles

Provide professional and friendly customer service

Assist with Service Department administration

Prepare and maintain relevant documentation

Assist with job cards, bookings and general service administration

Liaise with workshop staff regarding vehicle progress

Ensure customer and vehicle information is accurately captured

Handle telephone and email enquiries

General administrative duties within the Service Department

Minimum Requirements Previous Service Advisor and/or Service Administration experience

Motor dealership experience highly advantageous

Strong administrative and organisational skills

Excellent communication and customer service skills

Computer literate

Professional telephone manner

Ability to work in a busy dealership environment

Attention to detail

Stable employment history with contactable references

Valid driver's licence advantageous

Salary & Benefits

Basic Salary: R12 000 – R18 500 per month, negotiable depending on experience

Plus Incentives

Medical Aid

Pension

Location

Hillcrest, KwaZulu-Natal