Service Advisor - Automobile

• Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
• Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
• Manage and oversee the dealership’s workflow and schedule
• Call customers to advise them about service changes or car pick-up times
• Maintain positive customer relationships to ensure repeat business
• 2 wheeler And 4 wheeler license is mandatory.

Requirements and skills

• Proven work experience as a Service Advisor or similar role
• A strong understanding of automotive technology and the automotive industry
• Proficiency with industry-specific software
• Excellent customer service, interpersonal and communication expertise
• Strong organizational, decision-making and problem-solving skills
• Relevant training and/or certifications as a Service Advisor

Job Type: Full-time

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person