Service Advisor (Bigwing)

• Greet customers and offer excellent customer service from intake to release of their vehicles
• Determine and diagnose bike issues based on customer description and vehicle condition
• Translate customer-reported problems to actionable work orders for technicians to complete
• Order necessary parts from suppliers and double-check that they are delivered to technicians
• Ensure that automotive work provided to customers meets company quality standards
• Invoice and collect payment from customers for services rendered
• Handle and resolve customer complaints regarding services

Job Types: Permanent, Full-time

Pay: Up to ₹16,000.00 per month

Benefits:

• Provident Fund

Experience:

• Automobile industry: 2 years (Preferred)

Work Location: In person