Service Advisor

Button CDJR, a proud member of the Chariot Automotive Group, is seeking a motivated and customer-focused Automotive Service Advisor to join our growing service team. The Service Advisor plays a critical role in delivering an exceptional customer experience by serving as the primary liaison between our customers and service technicians.

Key Responsibilities

Greet customers promptly and professionally in person and by phone

Listen to customer concerns and accurately document vehicle issues

Create and manage repair orders with clear, detailed service recommendations

Communicate effectively with technicians regarding diagnostics, repair needs, and timelines

Provide service estimates and keep customers informed throughout the repair process

Recommend maintenance and repair services based on vehicle condition and manufacturer guidelines

Ensure accuracy of paperwork, billing, and warranty documentation

Resolve customer concerns in a professional and timely manner

Maintain service records using dealership management systems

Qualifications Previous automotive service advisor experience is required (CDJR experience a plus)

Strong customer service and communication skills

Basic automotive knowledge and understanding of vehicle maintenance

Ability to multitask and thrive in a fast-paced dealership environment

Strong organizational and problem-solving skills

Proficiency with computer systems and dealership software

Valid driver’s license with no major violations in the last 5 years

What We Offer

Competitive compensation with commission and bonus opportunities

Medical, dental, and vision insurance options

401(k) with company match

Paid time off and holidays

Employee discounts on vehicles, parts, and service

Ongoing training and career advancement within the Chariot Automotive Group

Why Button CDJR?

At Button CDJR, we pride ourselves on teamwork, integrity, and delivering outstanding service to our customers. As part of the Chariot Automotive Group, we offer stability, growth opportunities, and a supportive work environment where employees are valued.

Apply today to start your career with the Chariot Automotive Group!!