Service Advisor

Greet customers warmly, log vehicle details, and record customer complaints or routine service requests.

Inspect vehicles, consult mechanics, and prepare accurate cost and time estimates for parts and labor.

Update clients on repair progress, explain extra work needed, and get approvals before starting repairs.

Verify warranty coverage, process invoices, and maintain up-to-date digital service logs.

Coordinate final quality checks and explain completed work to customers during vehicle pickup.

Greet customers when they arrive at the parts and service center and direct them to an available mechanic

Consult with mechanics about necessary repairs and possible alternatives to expensive work

Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options

Answer questions about service outcome (after consulting with mechanic if necessary)

Advise customers about warranty protections and potential cost savings

Help customers decide between trading in a car and fixing it through our shop

Manage and oversee the service center’s workflow and scheduling

Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Exp: 2 to 6 or above

Salary: Best in the industry

Location: Kollam

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Provident Fund

Work Location: In person