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Service Advisor

EmployMe Solutions Limited

Service Advisor

2 months ago

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Important information


Contract type:

Permanent

Location:

Tauranga, New Zealand

Work mode:

Onsite

Published on:

21 August 2026

What they need


Job reference: 58321

Are you a customer-focused automotive professional ready to take the next step in your career? Our client is a booming Tauranga dealership experiencing continued growth and is looking for an experienced Service Advisor to join their busy and successful team.

This is a fantastic opportunity to become part of a dealership that values its customers, invests in its people, and has plenty of momentum behind it. You’ll be responsible for managing the customer journey from booking through to vehicle collection, ensuring every interaction is professional, efficient, and positive.

What you’ll be doing:

  • Welcoming customers and building strong, lasting relationships
  • Managing service bookings and coordinating workshop schedules
  • Discussing vehicle servicing and repair requirements with customers
  • Preparing estimates, invoices, and relevant service documentation
  • Keeping customers informed throughout the repair process
  • Working closely with technicians and the workshop team to keep jobs moving
  • Identifying additional service opportunities while maintaining a customer-first approach
  • Following up with customers to ensure a high level of satisfaction

What we’re looking for:

  • Previous Service Advisor experience within an automotive dealership is preferred
  • Excellent customer service and relationship-building skills
  • Strong communication and time-management abilities
  • Confidence working in a busy workshop environment
  • Good computer skills and strong attention to detail
  • The ability to remain calm, organised, and solutions-focused under pressure
  • A positive attitude and genuine desire to be part of a successful team

What’s on offer:

  • Competitive salary and attractive commission structure
  • Join a fast-growing and highly successful Tauranga dealership
  • Excellent training and opportunities for career progression
  • A supportive leadership team that values its people
  • A modern, busy working environment with plenty of variety
  • The opportunity to build a long-term career within the automotive industry

Why apply through EmployMe Solutions?
When you apply via EmployMe Solutions, we’ll support you throughout the process, giving you:

  • Honest insight into the role, dealership, and team culture
  • Professional guidance throughout the recruitment process
  • Interview preparation and feedback
  • Access to automotive opportunities that may not be advertised elsewhere
  • A recruitment partner committed to helping you secure your next career move

How to Apply
If you’re an experienced Service Advisor looking for your next opportunity in Tauranga, we’d love to hear from you!
Click Apply Now or Contact EmployMe Solutions directly on [0800 369 777](tel:0800 369 777) or email your CV to [email protected].
Take the next step in your automotive career and join a dealership that’s going places. Apply today and let EmployMe Solutions help you get there!

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