Service Advisor

We are seeking a dedicated and customer-focused Service Advisor to join our team at Ultratune Campbelltown. This role is ideal for someone with a mechanical mindset who thrives in a customer-facing environment.

Key Responsibilities

• Greet customers and listen to their vehicle concerns.
• Advise customers on required services and repairs, providing clear estimates.
• Schedule and manage bookings using the workshop booking system.
• Respond to online enquiries and emails.
• Handle customer phone enquiries.
• Coordinate with suppliers as required.
• Maintain a clean, organised, and professional office environment.
• Report directly to the Workshop Managers.
• Participate in training as provided.

Qualifications & Skills

• Mechanical knowledge preferred.
• Current driver’s Licence with manual transmission capability.
• Good communication and customer service skills.

Position Details

• Location: Ultratune Campbelltown
• Working Schedule: 6 days per week
• Reporting To: Workshop Managers
• Three-month probation period applies.
• Above Award wage

Training will be provided for the successful candidate.

Due to the anticipated volume of applications, only successful candidates will be contacted.