Service Advisor

The Opportunity

Jacob Hino Wodonga and Regional AG Wodonga are searching for an enthusiastic, organised and customer-focused Service Advisor to join our growing team.

As the link between our customers and our workshop, you'll play a vital role in delivering exceptional service while helping keep trucks, agricultural equipment and businesses moving across North East Victoria.

What you'll be doing

• Greeting customers and managing service bookings
• Preparing estimates and repair orders
• Keeping customers updated throughout the repair process
• Liaising with technicians and the parts department
• Delivering an outstanding customer experience from start to finish

What we're looking for

• Outstanding customer service and communication skills
• Strong organisation and attention to detail
• Ability to multitask in a busy environment
• Computer literacy
• A positive attitude and willingness to learn
• Experience in automotive, truck, agricultural or service advising is highly regarded but not essential

Why join the Jacob Group?

The Jacob Group of Companies is a proudly family-owned business with a history spanning more than 95 years. Built on great people, lasting relationships, trusted brands and exceptional customer service, we operate across the automotive, car rental, agricultural and hospitality industries throughout regional Victoria.

At Jacob Hino Wodonga and Regional AG Wodonga, we're committed to delivering outstanding service and supporting the industries that keep our communities moving. We pride ourselves on providing a professional, supportive environment where our people can grow, succeed and make a genuine difference to our customers every day.

We offer

• Competitive salary
• Employee benefits and discounts
• Ongoing manufacturer training
• Career progression opportunities
• Supportive and experienced team
• Stable, long-term employment with a respected family business
• Modern workshop and facilities

If you're passionate about customer service and want to build a rewarding career with one of the region's leading automotive and agricultural businesses, we'd love to hear from you.

Please note that only shortlisted applicants will be contacted.